Ethnologue Application Administrator
Chad's work with the Ethnologue started in 2012 and is multifaceted. He is the webmaster for ethnologue.com, database admin, database software interface admininistrator, wiki administrator and typesetter for the printed versions of the Ethnologue.
Read below for the longer explanation of each of these jobs or skip to the bottom to read about our historical timeline with Wycliffe.
Webmaster
Chad was part of the team that developed the current Ethnologue website. Now that the development team has dispersed, he remains as overseer of the site in the position of Ethnologue webmaster. This involves a number of responsibilities.
As the webmaster he monitors email address and answers questions people have about the site. Many of the questions he answers relate to account creation, helping someone download a product they have purchased or helping them use some other feature of the site. When people write in with helpful suggestions or corrections to the site, in consultation with the editors, Chad addresses these concerns or logs them for future work.
Chad maintains the website. Keeping spam users and their comments cleaned out of the site. Website speed is a big area of concern. Chad monitors the site and if it gets sluggish he investigates a cause and seeks a solution. There are many possible causes to performance issues and it can be time consuming to find them. Often it is an aggressive web crawler that loads many pages at a time which badly slows the website processes down.
When a new edition of the Ethnologue is to be released, Chad is responsible to import the new data. All the country and language information has to be loaded into a development site and then tested to make sure it imported properly. If he and the editors are satisfied with how the data looks, then he will import the data into the live site. New data is released on an annual basis so although new data is collected regularly this part of his job happens once per year. It typically takes about a month to do all the testing and final importing.
Adding new features to the site is important. Requests for new or enhanced features come down the "pipe" from the editors or the marketing team. Chad tries to add these features (once they are approved) as quickly as possible when other tasks are not more pressing.